The Event Associate is a part-time role responsible for welcoming guests, setting up and breaking down event spaces, hosting events, and ensuring guest satisfaction. The role involves supervising activities, maintaining food and beverage standards, and delivering energetic guest service. This position is part of the Andretti Indoor Karting & Games team, focused on providing a fun and exciting atmosphere in a family entertainment center.

Responsibilities

Welcome visitors by greeting them in a friendly and positive manner.
Set up and break down event spaces per event contract, management and floor diagram.
Host entire event, supervise all activities and ensure guests are pleased with their visit.
Maintain proper food and beverage temperature, and correct utensils are used.
Pay attention to details, focus on Guests, and understand event contracts.
Deliver energetic guest service with a sense of urgency.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with any Guest recovery and ensure positive Guest experiences.
Maintain constant working knowledge of Andretti brand, product and policies & procedures.
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Be aware and knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.

Requirements

High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.

Nice to have

Prior guest service or hospitality experience is preferred.

Benefits

Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!
We are DRIVEN to develop, train and promote from our entry level positions!
We offer support for ongoing professional development and training.