Private Dining and Events Manager | **New Restaurant** TEN TEN at One Washington Circle Tapestry by Hilton

The Private Dining and Events Manager will drive private dining, restaurant buyouts, group dining, and special event sales for the new restaurant TEN TEN at One Washington Circle Tapestry by Hilton. This role combines sales, event management, client relationship development, and guest service, with a focus on generating incremental revenue and delivering exceptional experiences. The manager will serve as the primary client contact, manage events from start to finish, and partner with internal teams and external vendors to ensure successful execution.

Responsibilities

• Generate private dining, restaurant buyout, group dining, and special event sales through prospecting, networking, relationship development, and follow-up with existing and prospective clients
• Serve as the primary point of contact for clients throughout the event planning process, from initial inquiry through post-event follow-up
• Manage private dining and special events from start to finish, including responding to inquiries, developing proposals, negotiating contracts, detailing events, and coordinating turnover to operations
• Create customized proposals, contracts, event orders, BEOs, menus, and packages based on client needs and event requirements
• Conduct site inspections, client meetings, and event walk-throughs to secure business and finalize event details
• Partner with restaurant management, culinary, front-of-house, and back-of-house teams to ensure successful event preparation and execution according to Concord Hospitality standards
• Coordinate with external event vendors, including florists, rental companies, security, entertainment, and other event partners as needed
• Work with hotel leadership and operations teams to plan, promote, and execute private events, including influencer receptions, ticketed events, promotional events, and other special experiences
• Maintain accurate and timely event information, including contracts, event orders, BEOs, billing details, concessions, group history, cut-off dates, and other key event requirements
• Monitor and manage all pre-event, event, and post-event details to ensure clear communication and seamless execution
• Develop and maintain existing accounts and actively identify and pursue new business opportunities for the restaurant and hotel
• Consistently achieve established sales activity and individual revenue goals through proactive and reactive sales calls, appointments, site tours, networking, and other business development activities
• Partner with internal and external teams to accurately forecast food and beverage revenue and identify opportunities to maximize sales
• Maintain fiscal responsibility for event-related rentals, supplies, and other expenses
• Recap completed events and provide recommendations to sales, operations, and culinary teams to improve future events and maximize revenue
• Develop and execute social media and digital marketing initiatives in partnership with marketing partners to promote private dining and special events
• Maintain current knowledge of food and beverage offerings, pricing, presentation, event trends, and industry practices
• Respond to internal and external customers in a timely, professional manner and communicate clearly and effectively across all channels
• Learn and effectively utilize applicable sales, event, hotel, and restaurant systems and processes to manage leads, track sales activity, and achieve individual and team goals
• Attend customer functions and events as needed to support client relationships and ensure successful event execution

Requirements

• Minimum 2 years’ experience in private dining, catering sales, event sales, restaurant sales, hotel sales, event management, or a related hospitality field (or equivalent combination of education and experience)
• Proven ability to generate new business, build client relationships, and achieve sales and revenue goals
• Strong communication, negotiation, organizational, and interpersonal skills
• Excellent attention to detail with the ability to manage multiple events, deadlines, and priorities simultaneously
• Strong knowledge of food and beverage operations and event planning practices
• Ability to conduct professional client meetings, site tours, and event consultations
• Self-motivated, proactive, and entrepreneurial with strong time-management and follow-through skills
• Ability to work collaboratively with clients, vendors, hotel leadership, restaurant management, culinary teams, and event staff
• Ability to work a flexible schedule, including evenings, weekends, holidays, and select customer functions and events as business needs require
• Proficiency with Microsoft Office and the ability to learn and utilize sales, event, and hotel technology systems

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities