The Social Media & Event Coordinator manages multiple social media handles for key units of Dexterra Signature Dining, creating and editing high-quality content for platforms like Instagram, Facebook, TikTok, and Snapchat. They also provide general marketing support, including engaging with customers, collecting feedback, and supporting events to drive customer participation and reinforce the Dexterra brand.

Responsibilities

Dexterra Signature Dining Full-Time Social Media and Event Coordinators manage multiple social media handles of key unit(s) for the company. These often include, but are not limited to: Instagram, Facebook, TikTok, & Snapchat for multiple units and often different verticals (Retail vs Higher Ed).
Coordinators are expected to understand standard Social Media KPIs and Metrics and send weekly reports to Dexterra Signature Dining’s National Leads on Social Media and Engagement. They are also expected to be able to account for these metrics, provide context around them, and grow them over time.
Alongside content creation, this role provides general marketing support which includes engaging with customers and collecting feedback for operational improvements. This includes tabling, polling, sampling, events support, and other activities that drive customer participation and reinforce the Dexterra brand. Specialists are also capable designers that can create marketing collateral such as loyalty cards, posters, and signage when needed.

Requirements

Coordinators have a strong skill set in content creation and can juggle creating content for multiple units at the same time. These include the ability to edit high-quality audio and video using a combination of hardware and software. They also bring other peripheral skill sets such as the ability to manage and build E-Commerce environments, use multiple forms of editing software to create cutting-edge content, and other cloud-based platforms to aggregate feedback.

Benefits

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.