The Conference Services Event Specialist assists with scheduling, room set-up, and troubleshooting of events on the MRH campus. Working closely with meeting planners and catering staff, the specialist ensures quality service, maintains AV equipment, and uses specialized software to track events and requests. The role involves physical tasks such as setting up conference tables, chairs, and technical equipment weighing up to 70 pounds.

Responsibilities

Accurately uses designated scheduling computer software
Ensures room set-up, catering, audiovisual needs are met based on meeting planner requests.
Uses strong analytical and problem-solving skills to troubleshoot common problems prior to and during events.
Quickly responds to meeting planner emergency requests before and during events.
Assist Superviosr in the coordination of conferences, facilitiy management, and special programs.
Uses excellent customer service skills to include service recovery.
Uses equipment and supplies correctly while maintaining appropriate safety and infection control measures.

Requirements

High School graduate required
Working knowledge of Audiovisual and video technology communication equipment