The Conference, Sales & Events Manager at Oaks Port Douglas Resort is responsible for driving MICE, wedding, and local event business, building key market relationships, and identifying revenue growth opportunities. The role involves sourcing and securing new business, converting enquiries, preparing proposals and contracts, monitoring event profitability, and liaising with internal departments and vendors to deliver high-quality events. The manager also promotes conferencing and events offerings in line with the annual strategic marketing plan and acts as a problem solver to ensure client satisfaction.

Responsibilities

Proactively source and secure new conference, events, corporate and group business through local networking, industry engagement and relationship building.
Develop and maintain strong relationships with local businesses, tourism partners, event planners, wedding coordinators, and key community stakeholders.
Drive enquiry conversion through proactive follow-up and a strong sales-focused approach.
Identify and pursue opportunities to grow conference, wedding, and social event revenue during need periods.
Conduct regular sales calls, networking activities, client entertainment, and business development initiatives.
Identify key need periods and implement promotional strategies to maximise revenue opportunities
Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards
Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction

Requirements

Demonstrated experience in sales, business development and revenue generation within the hotel, tourism, events, or hospitality industry.
Knowledge of the local Port Douglas, Cairns or broader Far North Queensland market would be advantageous
Experience using iVvy would be highly regarded.
Proven ability to convert leads into confirmed business and achieve revenue targets.
Strong local networking, relationship-building, and stakeholder management skills.
Strong organisational and project management skills, with the ability to manage multiple events simultaneously
A commercially focused mindset with the ability to identify opportunities and drive business growth.
High attention to detail and ability to manage reporting and administrative requirements

Benefits

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.